Patient Family Advisory Council at Northwestern Medicine
Northwestern Medicine invites patients and their families to share feedback.
A Patient Family Advisory Council (PFAC) will soon be available at Northwestern Medicine McHenry and Northwestern Medicine Huntley Hospitals to provide a forum for patients to help evaluate hospital services and provide feedback to improve quality, safety and patient-centered care across the organization.
Patients and family members who have received care at Northwestern Medicine McHenry or Northwestern Medicine Huntley Hospitals and who meet the program qualifications are asked to apply for this unique volunteer opportunity.
Articulate personal insights and perspectives in a constructive way
Offer honest suggestions for improvements
Listen and accept differing perspectives
Partner with hospital employees to create meaningful change and collaboration
Complete orientation, undergo a background check, complete mandatory health screenings and sign a confidentiality (HIPAA) agreement
All age groups are welcome
All interested candidates will go through an interview process
Orientation is offered through the Northwestern Medicine Department of Volunteer Services
Quarterly meetings for each hospital are from 6 – 8 pm (dinner is included)
For more information or to apply for the Patient Family Advisory Council, contact Katie Mader at email@example.com .